Features Hospitality & Gaming

Carl Kernodle – Hyatt

Est. reading time: 5 mins

When the Hyatt chain opened one of its newest resorts near the Caribbean paradise of Cancun on Mexico’s eastern shore, Carl Kernodle, vice president of planning and design, practiced his own method of quality assessment. “I walk the property and talk to the people, asking them where they’re from, how they’re enjoying their vacation and […]

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